RETURNS & REFUND POLICY

At Classywearz, operated by Cinitech Solutions Private Limited, our mission is to make every shopping experience simple and enjoyable. In this document, “we,” “us,” and “our” refer to Cinitech Solutions Private Limited, while “you,” “your,” and “user” refer to our customers. By completing a purchase on our platform, you agree to the return and refund terms explained below. If your order needs to be sent back, the following policy will guide you through the process in a clear and straightforward manner.

Return Eligibility

To qualify for a return, items must meet all of the following conditions:

• Products must be unused, unwashed, and in original condition.
• All tags, labels, and original packaging must remain intact.
• Items showing signs of wear, washing, or alterations will not be accepted.
• Return requests must be raised within 48 hours of receiving the order.
• Any item that does not meet these criteria will not be eligible for return.

How to Request a Return

Step 1: Send a Request

Email your Order ID along with the reason for return to cinitechsolutionprivatelimited@gmail.com.

Step 2: Attach Supporting Images

If the product is damaged, defective, or incorrect, include clear photos or videos showing the issue to help us process your request faster.

Step 3: Follow the Instructions

After approval, you will receive detailed steps for returning the item.

We reserve the right to decline requests that do not meet our return guidelines.

Refund Procedure and Timeline

Once the returned product reaches us, our team will inspect it to confirm it meets return conditions. You will be notified about the status of your refund request. If approved, the refund will be credited to your original payment method within 5 to 7 business days. A confirmation email will be sent once the process is completed.

Partial Refund Policy

If a returned item only partially meets our standards, such as missing packaging or slight damage, a partial refund may be offered based on our evaluation.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, faulty, or different from what you ordered, please submit a return request within 48 hours of delivery. Include clear images or videos to help us resolve the issue promptly.

Need Help?

For any queries or assistance related to returns and refunds, please contact our customer support team at: cinitechsolutionprivatelimited@gmail.com

Thank you for choosing Classywearz. Your trust inspires us to deliver better experiences every day.